Phone: (718) 263-8748 Email: best_of_flight@buchair.com
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PAYMENT: We accept all major credit cards (American Express, Discover, Master Card and Visa) and Paypal. We also accept checks and money orders from US domestic customers (subject to clearance).
SHIPPING: In-stock items are shipped within 24 hours after we receive your order. Shipping charges are based on the weight of the package. All domestic orders are shipped using USPS Priority mail, which provides tracking information. International orders are shipped USPS first class mail for up to 4 lbs. and USPS priority mail for over 4 lbs.. USPS does not provide tracking information for International first class mail, but does provide tracking numbers for international priority mail (the larger packages). Also, rush delivery pricing is available on request.
TRACKING and DELIVERY: We will send you the tracking information for priority mail shipments once the shipping label has been issued. Customers can track their package directly on the US Postal Services website at www.usps.com. Once shipped, delivery time varies depending on postal services and/or customs services (for international shipments).
INSURANCE: We check all ordered items for accuracy, factory defects and other visible problems before shipping. Once an item is shipped, we cannot be held responsible for damages caused during shipping or for items lost in transit. For your protection, we encourage you to request insurance at the time you place your order.